Firefox Microphone Solutions
In order to promote a successful experience, we recommend:
Using the Google Chrome browser. Download Chrome here.
Updating your browser to the latest version.
Safari, Microsoft Edge, and Firefox are also supported, but you may notice video quality issues or longer connectivity times. Internet Explorer is not supported.
Clear cache
Open Firefox
Click the three lines below the X
Click Options
Click Privacy & Security
Click Clear Data
Verify that Cached Web content, Cookies and Site Data are selected
Click Clear
Close and reopen browser
Reset browser settings to default
Open Firefox
Click the three lines in the upper right corner below the X
Click Help and Choose More Troubleshooting Information
Click Refresh Firefox button under the Give Firefox a tune up
Read the warning and click Refresh Firefox
Disable proxy settings
Click the three lines under the X
Click Options
Under Network Settings at the bottom of the list click Settings
Make sure No proxy is selected and click OK
Reload browser
Disable browser extensions
Click the three lines under the X
Click Options
Click Extensions & Themes
Click the blue slider on each extension you wish to disable
Reload browser
Still having trouble? Choose your OS below!
Windows 10 Microphone Solutions