Windows 10 Sound Solutions
Check windows volume slider
Click the windows volume icon
Make sure the volume slider is not turned all the way down
Check that the right input & output device is selected
Type in the search bar: Sound Settings
Under the |Output| section make sure the correct device is selected
Under the |Input| section make sure the correct device is selected
Resync Bluetooth device
Open up Bluetooth settings
Under Audio select your Bluetooth device
Click Remove Device
Click Add Bluetooth device or other device
Make sure your device is turned on and discoverable.
Select your Bluetooth device below when it pops up
Check for Windows updates
Type in the search bar: Check For Updates
Click Check For Updates
If there are any updates install them.
Run the audio troubleshooter
In the windows search bar type: Troubleshoot settings
Open Troubleshoot settings
Click Additional troubleshooters
Click Playing Audio
Click Run the troubleshooter
Restart the Windows audio services
In the Windows search bar type: Services
Open services
Scroll down to Windows Audio Endpoint Builder
Right-Click the services and click Restart
Restarting the Windows Audio Endpoint Builder will force the restart of other dependent services
Restart Windows
Right Click the Windows logo to the bottom left
Select Shut down or sign out
Click Restart