How to communicate on JUNO

How to schedule a team exhibitor meeting

1. A booth visitor will click the "Schedule a time to chat" button on the exhibitor page

2. They will select a date/time when the "Schedule menu" pops up and input a message

3. They will click send 

4. The available exhibitor representatives on the page will need to check their email or notifications on the platform to view the meeting invitation

5. The available exhibitor will click "View Meeting" when they receive the invitation

A meeting page will open. From there you can decide to attend, invite others, cancel or change the meeting. 

There is a countdown timer to the top right of the page to let you know when the meeting is about to start. 

Once the meeting starts all exhibitors attending and the person who scheduled with the exhibitor, will be brought into a breakout session. 

When brought into the breakout session everyone will be able to enable audio/camera/screen share to communicate. 

How "Talk now" works

1. A booth visitor will click an available representative’s "Talk Now" button

2. The representative will click the "Green Phone" button to answer

The exhibitor representative will see a prompt to answer the call.

The exhibitor representative and attendee will both be brought into a live breakout session. 

Both the exhibitor representative and attendee will be able to enable audio/camera/screen share to communicate. 

 How to schedule a meeting with an exhibitor representative

1. The visitor will navigate to the exhibitor's booth page 

2. They will scroll to the representatives at the bottom of the page

3. They will click the "Schedule" button on an available representative 

4. They will select a date/time

5. They will click send 

6. The exhibitor representative will need to check their notifications or email 

7. The exhibitor representative will click "View Meeting" 

A meeting page will open. From there you can decide to attend, invite others, cancel or change the meeting. 

How to change "Profile Availability"

1. Click your profile icon to the top right

2. Select “My Information”

3. Scroll down to "My Availability" section 

4. Set your "Online At" time

5. Set your "Offline At" time

6. Click "Add New Date" 

7. Choose a date/time where you will be unavailable

8. Click "Add Away Date" 

No one will be able to schedule a meeting with you during your offline and away time/dates. 

How to set an exhibitor representative to unavailable

1. Navigate to your exhibitor booth

2. Click the "Edit" icon 

3. Click the "Representatives" tab

4. Click the representative’s "settings" icon that you want to make unavailable

5. Switch the "Do not Disturb" toggle ON 

6. Click "Save Changes" 

7. Click "View Page" 

8. Scroll down to the representatives on the booth

The exhibitor representative will now be unable to be scheduled with. 

The "Schedule" option will not be available. 

The "Talk Now" option will not be available. 

How to use Instant Messenger

1. Navigate to directory

2. Search for someone you want to setup a meeting with 

3. Click their profile image

4. Click "Send Message" 

An instant message chat will popup and you will be able to send a message to that person or call them if they are available. 

If they are offline at the time, they will still receive your message. 

How to setup a meeting from the directory

1. Click the "More" icon on the top right of the navigation bar

2. Click "Directory" 

3. Click on a users profile image 

4. Click "Schedule meeting" 

5. Select an available "Date and Time" 

6. Click "Send" 

The user you sent a meeting invite to will receive it via email and through the platform notifications.