Android Solutions
Headset Issues
How to setup a Bluetooth device
Make sure your Bluetooth device is sufficiently charged.
Open up the settings app
Tap Connections
Make sure Bluetooth is on
Tap Bluetooth
Place your accessory in discovery mode and wait for it to appear on your device
To pair, tap your accessory name when it appears
How to unpair a Bluetooth device
Open up the settings app
Tap Bluetooth
Under Paired devices Tap the “gear” icon for the device you want to remove
Tap unpair
OS Issues
How to refresh the session in Chrome
Tap the three dots at the top right of the browser
Tap the Refresh button
How to clear Chrome cache
Open the google chrome application
Tap the 3 dot icon to the top right
Tap settings
Tap privacy and security
Tap clear browsing data
Tap time range
Select “all time”
Tap clear data
How to force quit an application
Tap and hold application Icon
Tap App info
Tap Force Stop
Tap OK
How to restart an Android device
Open up the settings app
Tap the Power button
Tap Restart
Camera Issues
Allow chrome to access your camera
Open up the settings app
Tap on Apps
Tab Chrome settings
Tap Permissions
Tap Camera
Tap Allow
You will now be able to use your camera on Juno.
Microphone Issues
How to allow chrome to access your microphone
Open up the settings app
Tap on Apps
Tab Chrome settings
Tap Permissions
Tap Microphone
Tap Allow
You will now be able to use your microphone on Juno.