User activity exporter

The Basic Analytics page has three tabs: Happening Now, Examine Your Data, and User Activity Exporter, each tailored to offer distinct advantages for administrators. In this guide, we'll focus on the User Activity Exporter tab, a powerful tool allowing admins to refine site data by Time frame, Dates, and Activity types. As well as how to Generate and Download precise user activity reports using these filters. Learn more about using the Happening Now tab. Learn more about using the Examine Your Data tab.

Please note that all existing analytics pages and reports are still available. This page is an addition to existing reports.

The User Activity Exporter tab on the Basic Analytics Page

1. Choose a timeframe for the data you'd like to export

Choose the time frame for the data you want to analyze and export. Select from pre-defined options such as Today, Yesterday, Last 7 Days, Last 30 Days, Last 90 Days, or Year to Date. Alternatively, you can specify a custom time frame by entering specific start and end dates in those fields.

2. Filter the user activity results

Filter member activity results based on different activity types. Utilize the dropdown menu to select activity labels corresponding to the actions you want to analyze.

These are all of the available Activity and Action Labels (click to expand):

User Activity and Action Labels (click to expand)

Activity drop-down Label	Activity/Action Type	Category
Chat Q&A	Answer	Content
Answered a question	Question
Chat message	Chat
Clicked	Click
Attended Live Session	Join
Chat Message (Mod Pane)	Mod
Watched Video	Play
Submitted Review	Review
User Clicked Navigation	Route
Scheduled	Schedule
Unscheduled	Unschedule
Watched Live Session	Watched
Credits Claimed	Claim	Continuing Education
Commented	Comment	Content, Forum, Feed
Viewed	View	Content, Notification, Page, User
Downloaded	Download	Download
Followed (Forum Topic)	Follow	Forum
Liked a Post	Like	Forum, Feed
Posted	Post
Replied	Reply
Chat Started	Chat started	Message
Partner Chat Started	Partner chat started
Private Message	Message
Opened Chatbot	Join	Support Chat
User Logged-in	Log In	User

3. Process your request and download your report!

Select the Generate Report button after specifying your criteria (a spinner will indicate that your results are being processed).
- Once the report is fully generated, the download button will become available
Select the download button when the report is ready to retrieve your report.

Regardless of the chosen activity or action label(s), all reports will hold the same information (click the expand):

Generated report details (click to expand)

Column Item	Column item information
User ID	The ID associated with the users account
First Name	The user's first name
Last Name	The user's last name
Company	The company the user works for or is associated with
Email	The user's email
User Points	User’s activity points earned
Date Created	the date the user was created
Date Last Login	The users’s Last login timestamp
Tags (non-preferred)	The user’s Non-declared tags
Tags (preferred)	The user’s declared tags
Category	The type of activity or action. Content Continuing Education Forum Feed Notification Page User Message Support Chat
Action	the action taken by the user. This is usually how you prefiltered the report through the activity to action drop-down, but it also distinguishes what activity or action was taken when you have chosen all or multiple in your filter for the report. Viewed Joined Leave Chat Q&A Answered a question Chat message Clicked Attended Live Session Chat Message (Mod Pane) Watched Video Submitted Review Scheduled Unscheduled Credits Claimed Commented Viewed Downloaded Followed (Forum Topic) Unfollowed (Forum Topic) Posted Reply Chat Started Partner Chat Started Private Message Opened Chatbot User Logged-in Declined Chat Kicked Banned Start Complete Emoji Like Unlike Raised Hand
Label	Name of content
DateTime	Date and Timestamp of the activity or action
Metric
User Agent	Browser/Device info
Contentid	The ID associated with the content
Content Name	The name of the content
Content Slug	The slug for the content